Return and Exchange Policies:

Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return the product within 30 days of receipt for a full refund or exchange, provided the items are in their original condition.

Conditions for Return:

  • Timeframe: Items must be returned within 15 days of receipt.
  • Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Packaging: Items must be returned in the original packaging or a suitable alternative to ensure safe transit.

Return Process:

  1. Request a Return: Contact our customer service team at [Your Email] or [Your Phone Number] to request a return authorization. Please include your order number and reason for the return.
  2. Return Authorization: Once your return request is approved, you will receive a return authorization and instructions on how to send your item(s) back to us.
  3. Ship Your Return: Pack the item(s) securely and include the return authorization. Ship the package using a trackable shipping method to the address provided.
  4. Processing: Once we receive your return, we will inspect the item(s) to ensure they meet the return conditions. This process may take up to 5 business days.
  5. Refund: If the return is approved, we will process a refund to your original method of payment within 14 business days. You will receive a confirmation email once the refund is issued.

Exchange Policy:

If you would like to exchange an item for a different size, color, or style, you can do so within 15 days of receipt.

Conditions for Exchange:

  • Timeframe: Items must be exchanged within 15 days of receipt.
  • Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Packaging: Items must be returned in the original packaging or a suitable alternative to ensure safe transit.

Exchange Process:

  1. Request an Exchange: Contact our customer service team at [Your Email] or [Your Phone Number] to request an exchange authorization. Please include your order number and details of the exchange.
  2. Exchange Authorization: Once your exchange request is approved, you will receive an exchange authorization and instructions on how to send your item(s) back to us.
  3. Ship Your Exchange: Pack the item(s) securely and include the exchange authorization. Ship the package using a trackable shipping method to the address provided.
  4. Processing: Once we receive your exchange, we will inspect the item(s) to ensure they meet the exchange conditions. This process may take up to 5 business days.
  5. New Item: If the exchange is approved, we will ship the new item to you. You will receive a confirmation email with tracking information once the new item has shipped.

Return and Exchange Shipping Costs:

  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Exchange Shipping Costs: Customers are responsible for shipping costs for exchanges unless the exchange is due to a defect or error on our part.

Non-Returnable Items:

  • Custom Orders: Custom-made or personalized items cannot be returned or exchanged.
  • Final Sale Items: Items marked as “final sale” cannot be returned or exchanged.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Information:

For any questions or concerns regarding returns and exchanges, please contact our customer service team at:

NY Leather Jackets:
[Your Address] [Your Email] [Your Phone Number]